At Translationgram.com, we respect your privacy and are committed to protecting your personal information and documents. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our translation services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

a) Personal Information

When you contact us or request our services, we may collect:

• Name
• Email address
• Phone / WhatsApp number
• Uploaded documents
• Any additional details you provide

b) Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit

This helps us improve our website and user experience.

3. How We Use Your Information

We use your information to:

• Provide translation services
• Communicate with you regarding your request
• Send quotes, updates, or service-related messages
• Improve our website and services
• Ensure security and prevent fraud

We do not use your data for unnecessary or unrelated purposes.

4. Document Privacy & Confidentiality

We understand that your documents may contain sensitive information.

• All documents are treated as strictly confidential
• Files are only accessed by authorized team members
• We do not share your documents with unauthorized parties

5. Payment Information

We do not store your credit/debit card details on our servers.
All payments are processed securely through trusted payment gateways.

6. Cookies & Tracking

Our website may use cookies to:

• Improve website performance
• Understand user behavior
• Enhance your browsing experience

You can disable cookies anytime through your browser settings.

7. Sharing of Information

We do not sell or rent your personal data.

We may share your information only when necessary:

• With trusted service providers (for service delivery)
• To comply with legal requirements
• To protect our rights and security

8. Data Retention

We keep your data only as long as necessary:

• To complete your service
• For record-keeping purposes
• Or as required by law

You can request deletion of your data anytime.

9. Your Rights

You have the right to:

• Access your personal data
• Request correction of incorrect data
• Request deletion of your data

To do so, simply contact us.

10. Data Security

We take reasonable steps to protect your information using:

• Secure servers
• Limited access control
• Standard security practices

However, no online system is 100% secure, so we encourage safe usage.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be updated on this page.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

📧 Email: contact@translationgram.com
📞 Mobile: +91 9013418980
📍 Address:
B-294, Ground Floor,
Vasant Kunj Enclave,
New Delhi – 110070, India